1. The SleighBook service
SleighBook provides tools for professional Santas and their businesses, including booking and client management, scheduling, availability, calendar connections, invoices, payment links, public profiles, community listings, and mobile access. We may improve, add, remove, or modify features over time.
SleighBook is a business-management platform. It is not an employer, talent agency, insurer, legal adviser, tax adviser, payment institution, or party to agreements between an independent Santa provider and a customer.
2. Eligibility and accounts
You must be at least 18 years old and legally able to enter a binding agreement. If you use SleighBook for an organization, you represent that you have authority to bind it.
You must provide accurate information, keep it current, protect your password, and promptly notify us of suspected unauthorized access. You are responsible for activity under your account and for ensuring that authorized users comply with these Terms.
3. Subscriptions, renewal, and coupons
The standard SleighBook annual subscription is $79 per year unless a different price or promotion is shown at checkout. Subscriptions renew annually at the price disclosed at checkout until canceled. Stripe processes subscription payments; SleighBook does not receive your full payment-card number.
You may cancel before the next renewal by contacting us at [email protected]. Cancellation takes effect at the end of the paid subscription period unless applicable law requires otherwise. Fees already paid are non-refundable except where required by law or expressly stated in writing.
Coupons and promotional offers may have expiration dates, redemption limits, eligibility rules, or special pricing. They have no cash value, may not be transferred or resold, and may be withdrawn or refused when obtained or used through error, fraud, or abuse. When a free period ends, continued access may require a paid subscription at the then-disclosed price.
4. Your content and data
You retain ownership of information, photographs, calendar data, service descriptions, booking details, and other content you submit. You grant SleighBook a nonexclusive, worldwide license to host, copy, process, transmit, and display that content only as reasonably necessary to operate, secure, support, and improve the service and fulfill your instructions.
You represent that you have the rights and permissions needed to submit content and personal information, including customer and event information. You are responsible for your business records and should maintain appropriate copies of critical data.
5. Independent Santa providers and customers
Santa providers listed through SleighBook are independent businesses. Unless explicitly stated otherwise, SleighBook does not endorse, employ, supervise, screen, insure, or guarantee any provider, customer, booking, service, price, availability, conduct, safety, or outcome.
Providers are responsible for their services, licenses, insurance, taxes, customer agreements, cancellations, refunds, safety procedures, and compliance with applicable laws. Customers should independently evaluate a provider before booking.
6. Acceptable use
You may not use SleighBook to violate law or another person’s rights; submit false, harmful, infringing, or unlawful content; harass or exploit anyone; send spam; distribute malware; probe or bypass security; scrape or reverse engineer the service except where law permits; interfere with service operation; impersonate another person; or use the service in connection with fraud.
7. Third-party services
SleighBook uses third-party services, including Stripe for payment processing and Google Maps Platform for map features. Your use of those services may also be governed by their terms and privacy policies. Google Maps features incorporate the Google Maps/Google Earth Additional Terms and Google Privacy Policy. Stripe services are governed by applicable Stripe legal terms.
Calendar feeds and external links may be operated by third parties. We are not responsible for third-party services, availability, content, or practices.
8. Disclaimers
To the fullest extent permitted by law, SleighBook is provided “as is” and “as available.” We disclaim implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not promise uninterrupted or error-free operation, perfect calendar synchronization, preservation of every record, or that the service will meet every business need. Some jurisdictions do not permit certain disclaimers, so portions of this section may not apply to you.
9. Limitation of liability
To the fullest extent permitted by law, SleighBook and its owners, personnel, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, goodwill, data, bookings, or business opportunities arising from the service.
To the fullest extent permitted by law, our total liability for claims relating to the service will not exceed the greater of $100 or the amount you paid SleighBook during the 12 months before the event giving rise to the claim. This limitation does not apply where prohibited by law.
10. Suspension and termination
You may stop using SleighBook at any time. We may restrict or terminate access when you materially violate these Terms, create legal or security risk, fail to pay applicable fees, or misuse the service. Where reasonable, we will provide notice and an opportunity to remedy the issue. Provisions intended by their nature to survive termination will survive.
11. Changes, governing law, and general terms
We may update these Terms. We will post the revised date and provide additional notice when changes are material. Continued use after the effective date constitutes acceptance to the extent permitted by law.
These Terms are governed by the laws of the Commonwealth of Kentucky, without regard to conflict-of-law rules. Courts located in Jefferson County, Kentucky will have exclusive jurisdiction, except where applicable consumer law provides otherwise.
These Terms and the Privacy Policy are the entire agreement about the service. If one provision is unenforceable, the remaining provisions remain effective. Failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them as part of a merger, reorganization, asset transfer, or by operation of law.
12. Contact
Questions about these Terms may be sent to [email protected] or by phone at 502-632-6784.